Privacy Policy for smokeboulevard.ng
At smokeboulevard.ng, we are committed to protecting the privacy and security of our customers’ personal data. This privacy policy outlines our practices and procedures for collecting, storing, and using customer data.

Information We Collect
We collect various types of information from our customers, including:

– Personal Data: We collect personal data such as names, email addresses, phone numbers, and delivery addresses.
– Payment Information: We collect payment information, including credit card details, to process transactions securely.
– Usage Data: We collect data on how customers interact with our website, including browsing history, search queries, and purchase history.

How We Use Your Information
We use the collected information for various purposes, including:

– Order Processing: We use customer data to process orders, manage inventory, and ensure timely delivery.
– Customer Support: We use customer data to respond to inquiries, resolve issues, and provide support.
– Marketing and Promotions: We use customer data to send promotional emails, offer discounts, and inform customers about new products.
– Improving User Experience: We use usage data to analyze customer behavior, identify trends, and improve our website and services.

Data Protection and Security
We take data protection and security seriously and implement robust measures to safeguard customer data, including:

– Encryption: We use encryption to protect sensitive data, such as payment information.
– Secure Servers: We store customer data on secure servers that are regularly updated and monitored.
– Access Control: We limit access to customer data to authorized personnel only.

Third-Party Services
We use third-party services to enhance our operations, including:

– Payment Gateways: We use payment gateways to process transactions securely.
– Shipping and Delivery: We use shipping and delivery services to ensure timely and efficient delivery.
– Analytics and Tracking: We use analytics and tracking tools to monitor website performance and customer behavior.

User Rights
Customers have the right to:

– Access: Request access to their personal data.
– Correction: Request correction or update of their personal data.
– Deletion: Request deletion of their personal data.
– Opt-out: Opt-out of marketing communications.

Cookies and Tracking
We use cookies and tracking technologies to:

– Enhance User Experience: Improve website functionality and personalize content.
– Analytics: Monitor website performance and customer behavior.
– Targeted Advertising: Display targeted advertisements based on customer interests.

Age Verification
We take age verification seriously and implement measures to ensure compliance with age restrictions on vape products, including:

– Age Verification Checks: We conduct age verification checks during the checkout process.
– Age-Restricted Products: We restrict access to age-restricted products for customers who are under the required age.

Data Retention
We retain customer data for as long as necessary to fulfill the purposes outlined in this privacy policy, unless:

– Legal Requirements: We are required by law to retain data for a longer period.
– Legitimate Business Purposes: We need to retain data for legitimate business purposes, such as resolving disputes or enforcing agreements.

Changes to this Privacy Policy
We reserve the right to update this privacy policy at any time, with or without notice. Changes will be effective immediately upon posting.

Contact Us
If you have any questions or concerns about this privacy policy or your personal data, please contact us at info@smokeboulevard.ng.

By using smokeboulevard.ng, you consent to the collection, use, and disclosure of your personal data in accordance with this privacy policy.